Terms and Conditions



Terms and Conditions

Last updated: 01 November 2025

1. Introduction

Welcome to Somatic Wellness (“we”, “our”, “us”), operating through somaticwellness.in. These Terms and Conditions (“Terms”) govern your use of our website, booking system, and all wellness, yoga, and therapy services (collectively, “Services”). By accessing our Site or booking a session, you agree to these Terms. If you do not agree, you must not use our Services.

2. Eligibility

By using our Services, you confirm that you are at least 18 years old and legally competent to enter into a binding agreement under the Indian Contract Act, 1872. If you are under 18, participation is only allowed under the supervision of a parent or guardian.

3. Nature of Services

Somatic Wellness provides somatic movement exercises, meditation, therapeutic bodywork, holistic wellness coaching, and related services designed for relaxation, self-awareness, and well-being. These are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before starting any wellness program.

4. Bookings and Appointments

  • All sessions must be booked in advance via our website or directly through our approved communication channels.
  • Confirmation of appointment will be sent via email, WhatsApp or SMS after successful booking and payment.
  • You agree to arrive (or log in) on time for your scheduled session. Delays beyond 15 minutes may reduce your session duration without refund.

5. Payments

All service fees are listed in Indian Rupees (INR) unless otherwise specified. Payment is required in full at the time of booking unless otherwise agreed. We accept major credit/debit cards, UPI, and other secure payment gateways. All transactions are processed securely, and we do not store your complete payment details.

6. Rescheduling and Cancellations

  • Client Cancellation: You may cancel or reschedule an appointment up to 24 hours before the scheduled time without charge. Cancellations made less than 24 hours in advance may incur a 50% session fee.
  • No-Shows: Failure to attend a booked session without notice will result in full session charges with no refund.
  • Provider Cancellation: In rare circumstances, if we must cancel or reschedule a session, clients will be notified promptly and offered a reschedule or full refund.
  • Online Sessions: For technical disruptions, rescheduling may be arranged at no additional cost.

7. Conduct and Participation

  • Clients are expected to behave respectfully during sessions. Any inappropriate conduct or language may result in immediate termination of the session with no refund.
  • By booking a session, you confirm that you are physically and mentally fit to participate. Please inform the practitioner of any health conditions, injuries, or limitations before your session.

8. Intellectual Property

All content on this website — including text, videos, images, session materials, and training resources — are the intellectual property of Somatic Wellness. You may not reproduce, distribute, or commercially exploit any material without written permission.

9. Limitation of Liability

While we ensure high professional standards, Somatic Wellness shall not be liable for any direct or indirect damages, injuries, or losses resulting from participation in our sessions or use of our website. You participate voluntarily and at your own risk.

10. Data and Privacy

Your personal data, including contact information and health details provided for bookings, is processed according to our Privacy Policy. We maintain confidentiality and use information solely to deliver and improve our services.

11. Disclaimer

Our services are designed to promote wellness and mindfulness but are not a replacement for medical or psychological treatment. Somatic Wellness practitioners are not medical doctors. By engaging in our services, you acknowledge and accept full responsibility for your own physical and emotional well-being.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in New Delhi. In case of disputes, parties agree to first seek amicable resolution through direct communication or mediation.

13. Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, we maintain a grievance mechanism.

Grievance Officer:
Name: Hina Sampat
Email: somaticsyoga@gmail.com
We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

14. Updates to These Terms

Somatic Wellness reserves the right to modify or update these Terms at any time without prior notice. Continued use of our services after changes implies your acceptance of the revised Terms.

15. Contact Us

For questions or clarifications regarding these Terms, please contact:
Email: somaticsyoga@gmail.com